1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and click Login
2. Navigate to Services > My Services
3. A list of your services will be displayed including hosting plan type, domain name, price, billing cycle, next due date, and status
4. Click on the service you wish to cancel
5. Click Request Cancellation
6. Enter all fields
7. Click Request Cancellation
Note that all data for the service including website files, database, and email will be permanently deleted, immediately or on renewal as per your selection.