1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and click Login
2. Navigate to Services > My Services
3. A list of your services will be displayed including hosting plan type, domain name, price, billing cycle, next due date, and status
4. Click on the service you wish to upgrade/downgrade
5. On the left locate the Actions side-bar > Upgrade/Downgrade
6. Select the desired change
7. Click Choose Product
8. Review the order and if correct click Click to Continue
9. Verify your billing information and credit card details and click Click to Continue
