Knowledgebase - Action Hosting

How to contact us Support ticket: 7x24x365 How to submit a new ticket Email: 7x24x365 support@actionhosting.ca...

Characters to Avoid in Directories and Filenames Your web files will be viewed by numerous users who use a wide variety of operating systems (Mac,...

How to edit hosts file Some sites cannot be tested properly using the Preview link due to limitations or restrictions...

How to perform nslookup nslookup is a network administration command-line tool available for many computer operating...

How to set name server in Safenames Please refer to Safenames support document for latest instructions:...

How to set name servers in GoDaddy Please refer to GoDaddy support document for latest instructions:...

Price list 1. Log into your Action Global Cloud Billing Portal:...

Technical support details Technical support can be reached via ticketing system. Please refer to KB articles on how to...

What SMTP server to use in website SMTP settings for website differs to that of what you would use in Outlook for your personal user...

What are your name servers? Action Global Cloud name servers are: Primary: ns1.wsigenesis.com [35.194.22.136]Secondary:...

What is DNS propagation? DNS propagation is the time it takes for update to DNS to spread throughout the Internet. While...

What is a 301 redirect? 301 redirects allow more than one domain name to access the same website. 301 redirect will...

What is a domain alias? Domain aliases allow more than one domain name to access the same website. Domain alias will...

What is the email size limit? You can send messages up to 25 megabytes (MB) in size. If you’d like to send attachments that are...

What is your Service Level Agreement (SLA)? As an approved WSI Data Centre Partner (DCP), our Service Level Agreement (SLA) will meet or...

Why is allow_url_fopen disabled? The PHP parameter allow_url_fopen is disabled by default in our PHP environment. If enabled,...