1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and click Login
2. Navigate to Services > My Services
3. A list of your services will be displayed including hosting plan type, domain name, price, billing cycle, next due date, and status
4. Click on the service you wish to access
5. Click Open control panel
6. Ensure the desired website is selected on the Subscription drop down list located on top right
7. Navigate to Websites
8. Click Databases
9. Click Users
10. A list of database users will be displayed
11. Click on database user to edit
12. Edit fields as desired
13. Click OK
Note:
If you reset the database username & password using the control panel, you also need to set it to match in your website code so that it can connect to it properly.
