1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and click Login
2. Navigate to Services > My Services
3. A list of your services will be displayed including hosting plan type, domain name, price, billing cycle, next due date, and status
4. Click on the service you wish to access
5. Click Open control panel
6. Ensure the desired website is selected on the Subscription drop down list located on top right
7. Navigate to Websites
8. Click on the down arrow to show all available features
9. Click Password-Protected Directories
10. A list of password protected directories will be listed. Click the checkmark on the directory you wish to delete.
11. Click Remove Protection
12. Click the checkmark to Confirm removal
13. Click OK
