How to connect to FTP.

By default both Filezilla and CuteFTP default settings works by just adding the host, username, and password and click connect.

Also available is Explicit FTP over TLS (also known as FTP-ES) is required to connect to FTP.   FTP-ES allows communication across a network in a private and secure fashion, discouraging eavesdropping.  Below are step-by-step instructions on how to connect using FileZilla Client and CuteFTP however any FTP client software that supports FTP-ES will also work. This setup while more secure, it depends on the local computer security. Below is a standard guide.


FileZilla:

1) Open FileZilla
2) Click File > Site Manager...
3) Click New Site
4) In the General tab, fill in the following details:

Host: enter the FTP host address
(If you do not know your FTP host address, follow instructions in this KB article: How to find FTP host address)
Port: 21
Protocol: FTP - File Transfer Protocol
Encryption: Use explicit FTP over TLS if available
Logon Type: Normal
User: enter the FTP username
(If you do not know your FTP username and FTP password, follow instructions in this KB article: How to manage FTP access)
Password: enter the FTP password

5) In the Transfer Settings tab, fill in the following details:

Transfer mode: Passive

6) Click Connect
7) You may see a dialog box with Unknown certificate, mark the checkbox "Always trust certificate in future sessions" > OK

Note:
1. httpdocs represents the root of the website. All site files must be uploaded to httpdocs folder.



CuteFTP:

1) Open CuteFTP
2) Click File > NewFTPS (SSL) Site...
3) In the General tab, fill in the following details:

Label: A name to recognise the site by (recommend using the domain name)
Host address: enter the FTP host address
(If you do not know your FTP host address, follow instructions in this KB article: How to find FTP host address)
Username: enter the FTP username
(If you do not know your FTP username and FTP password, follow instructions in this KB article: How to manage FTP access)
Password: enter the FTP password
Logon method: Normal

4) In the Type tab, fill in the following details:

Protocol typeFTP with TLS/SSL Explicit
Port: 21
Data connection type: Use PASV

5) Click Connect
6) You may see a dialog box with Unknown certificate, click Accept

Note:
1. httpdocs represents the root of the website. All site files must be uploaded to httpdocs folder.

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