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Articles
How to access Action Global Cloud Service Portal for your services
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to access WSI Cloud Hosting Panel File Manager
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to access WebDBA (for MS SQL)
WebDBA can be used to manage your MS SQL database. 1. Goto http://webdba.wsigenesis.com/ 2....
How to activate a suspended website or disabled hosting service
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to add new database
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to allow parent paths (for Windows hosting)
Parent paths are allowed by default. These steps will allow you to check and change this...
How to change PHP version
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to change user password of password protected directory
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to check/change ASP.NET settings
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to compress/extract ZIP when using WSI Cloud Hosting Plane File Manager
To add files to archive ZIP file: 1. Access File Manager by following this KB article:...
How to connect to FTP.
By default both Filezilla and CuteFTP default settings works by just adding the host, username,...
How to create virtual directory/set folder as application (for Windows hosting)
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to delete password protected directory
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to disable hosting service
Disabling the hosting service means that the entire hosting service including website, email, DNS...
How to edit DNS
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to edit PHP settings
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to edit hosting panel user roles
It's important to note that the default user roles shoult not be deleted, even if they are not...
How to find FTP host address
If the website is live and using Action Global Cloud name servers, the FTP host address is...
How to find database server host address
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to find the IP of the website
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to manage FTP access
File Transfer Protocol (FTP) is a propular way to transfer files between your website and your...
How to manage Mail
1. Login to webmail at http://mail.example.com with Username webadmin@example.com replace...
How to manage access to AWStats
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to manage database users
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to order dedicated SSL certificate
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to password protect directory
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to preview your website
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to provide hosting panel access to others (clients/developers).
If you want to directly access the site panel and or allow other users to access the Panel for...
How to provide hosting panel access to your end customers (for managing mail)
1. Log into your Email Admin Panel (Webadmin) by going to http://mail.domain.tld and login as...
How to see folder size when using WSI Cloud Hosting Panel File Manager
1. Access File Manager by following this KB article:...
How to set MIME types
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to set website default documents (DirectoryIndex for Linux hosting)
This applies to Linux hosted websites. For Windows hosted websites please refer to How to set...
How to set website default documents (for Windows hosting)
This applies to Windows hosted websites. For Linux hosted websites please refer to How to set...
How to suspend a website
Suspending a website means that only the website will be unavailable. All other services...
How to upload files using WSI Cloud Hosting Panel File Manager
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
How to view usage and web statistics
1. Log into your Action Global Cloud Billing Portal by going to https://www.wsigenesis.com and...
Site offline
When a site is taken offline (deleted) all files and data including emails and email accounts...
What is Action Global Cloud Service Portal
Action Global Cloud Service Portal is the control panel you would use to manage the technical...
Why is allow_url_fopen disabled?
The PHP parameter allow_url_fopen is disabled by default in our PHP environment. If enabled,...
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